1. Returns
1.1 We accept returns within 7 days from the date of delivery for most items, provided they are new, unused, and in their original packaging.
1.2 Items that are non-returnable include:
Products that have been used, opened, or altered
Custom or personalized items
Digital products or software
Clearance or final sale items
1.3 To initiate a return, please contact our customer service team at info@printerdealshub.com with your order number and details of the product you wish to return.
2. Return Process
2.1 Once your return request is approved, you will receive detailed instructions on how to return the item(s).
2.2 Customers are responsible for return shipping costs, except in cases where the return is due to an error on our part or a damaged/defective item.
2.3 We recommend using a trackable shipping method to ensure safe return delivery. We are not responsible for lost or damaged returns.
3. Refunds
3.1 Refunds will be issued to the original payment method once the returned item has been received and inspected.
3.2 Refunds are processed within 3 business days after receiving the returned product.
3.3 Shipping costs are non-refundable unless the return is due to a defect or error on our part.
4. Damaged or Defective Items
4.1 If you receive a damaged or defective item, contact us immediately at info@printerdealshub.com with details and photos of the damage.
4.2 We will either send a replacement or issue a full refund, at our discretion.
5. Exchange Policy
5.1 We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item and place a new order.
6. Late or Missing Refunds
6.1 If you haven’t received your refund within the expected time frame, please check with your bank or credit card company, as processing times may vary.
6.2 If you have not received your refund after checking, please contact us at info@printerdealshub.com.
7. Contact Us
For any questions or concerns regarding returns and refunds, feel free to reach out to us:
📧 Email: info@printerdealshub.com
📍 Address: 636 Greenwich St, New York, NY 10014, USA
Thank you for shopping with PrinterDealsHub! We strive to make your return and refund process as smooth and hassle-free as possible.